The Arraya Blog

There are two conflicting trends unfolding in the business world right now. One is that technology has perhaps never been more essential to the day-to-day operations of most organizations. The second is that, due to the coronavirus pandemic and the subsequent government-mandated shutdown, budgetary and financial outlooks for the remainder of 2020 and beyond are […]

Cyber scammers love a crisis and the current coronavirus outbreak is no exception. As employers and employees alike struggle to find their way in this new (and hopefully short-lived) reality, criminals are finding that business is booming. Fear and uncertainty are tools of their trade and both are, sadly, in ample supply. Compounding the problem […]

As part of the company’s ongoing efforts to boost security throughout its solution portfolio, Microsoft has announced that, during the second half of 2021, it will pull the plug on basic authentication in Exchange Online. From that point on, applications and user identities must be validated via – what else? – modern authentication. We checked […]

Cisco’s OpenRoaming wireless solution got significantly more, for lack of a better word, open last month. In fact, OpenRoaming is now so open, it can no longer even be called a Cisco solution. In mid-March, the Wireless Broadband Alliance (WBA) announced plans to assume control over OpenRoaming, elevating it to a global wireless standard. The […]

March was a busy month for vSphere. On March 12, VMware officially concluded support for vSphere 6.0, essentially marking the end of the road for the nearly half decade old virtualization platform. However, it was a case of out with the old and in with the new for the solution. Just two days earlier, VMware […]

Recent events have transformed remote work from a perk into a necessity. However, many industries have trended towards increasing remote work capabilities for quite a while now. As such, remote work should’t be looked at as merely a temporary fix. Instead, those organizations that have embraced it – or that are planning to do so […]

Efforts to slow the spread of the coronavirus have forced organizations everywhere to embrace a remote work culture – but not all were fully prepared to make that transition. Researchers from Gartner learned 88% of organizations have either required or encouraged employees to work remotely regardless of whether they feel sick or not. That number […]

Early last year, Cisco released the Webex Room Kit Mini, a solution custom-built for increasingly fragmented, condensed conferencing spaces. That solution catered to those looking to orchestrate meetings in one of two ways: via Cisco’s Webex platform or by simply connecting through a USB port. This dual approach meant organizations had options, but what if […]

Cisco Webex Contact Center is a unique tool, one that unites the flexibility, scalability and low maintenance of the cloud with the reliability and security of the company’s on-premises call center solutions. Recently, Arraya received a unique designation, joining a select group of partners nationwide to earn the Webex Contact Center Authorization. This certifies the […]

Let’s be honest: Meeting attendance may be a bit spotty over the next few weeks. The attention spans of those actually in meetings? Even spottier. Freshly homebound users may be tempted to keep one eye on news reports and social media updates about the coronavirus during their 9-5s. Or, maybe they’re sharing their new workspace […]