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4 Obstacles Keeping You from the Help Desk Talent You Need

Arraya Insights| February 10, 2016

Here’s some good news: 46% of companies expect their IT budgets to increase in 2016 – opening the door for new solutions, new tools, and likely, some new challenges for the Help Desk. It’s a positive when IT has the resources to make potentially long-awaited upgrades. However, changes often mean more work for the Help […]

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Choosing the Best Cisco Wireless Solution for Your Business

Arraya Insights| February 8, 2016

Cisco has an extensive catalog of solutions available to organizations interested in increasing their wireless capabilities. With so many options to choose from, finding the one that’s the right fit can prove tricky. In order to help organizations more easily navigate this process, we’ve compiled a list of the four of the most popular wireless […]

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6 Key Takeaways from Cisco’s 2016 Annual Security Report

Arraya Insights| February 5, 2016

Security pros face an uphill battle in today’s threat landscape according to Cisco’s 2016 Annual Security Report (ASR). However, uphill doesn’t mean impossible. These 6 takeaways from Cisco’s ASR can help guide and improve security efforts in 2016 and in the years to follow. Takeaway #1: Attackers are getting more sophisticated. Attackers have started to […]

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The Arraya Approach: How We Do Microsoft Differently

Arraya Insights| February 2, 2016

If you follow this blog or Arraya, you know that M&A is a big part of our Microsoft Practice. This activity isn’t only happening across various commercial industries; it is also happening in the Microsoft Partner arena as well. Microsoft has been on a huge upswing in the last few years, thanks to great solutions, […]

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15 of the Coolest New Features in Office 365

Arraya Insights| January 29, 2016

A little while back, we put up a post outlining why the inclusion of voice in the new Office 365 E5 SKU should push the license package to the top of your list of IT New Year’s Resolutions. As exciting as the inclusion of voice is – it isn’t the only reason you should be […]

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Scale Microsoft Cloud Resource Usage Up or Down with Ease

Arraya Insights| January 28, 2016

Imagine not being bound by strict Microsoft enterprise agreements (EAs). Instead, licenses, as well as support for those licenses, scales up or down based on need. In a pre-cloud world, the flexibility to make changes on the fly like this didn’t exist. Scaling licenses or support meant either waiting out an EA or working with […]

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3 Ways We’re Improving Alert Monitoring to Better Serve You

Arraya Insights| January 26, 2016

We admit it, we’re proud of Alert, our enterprise monitoring and support platform – we’re just not so proud that we think it’s beyond improvement. We’re always looking for ways to better the services we provide our customers, and Alert isn’t exempt from this mindset. In fact, we’ve invested a significant amount of time over […]

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How Office 365 Can Help Prevent a Reply-All-pocalypse

Arraya Insights| January 21, 2016

Time Inc. had a funny problem recently, at least funny from the outside. Someone innocently enough sent an email with a question about their benefits to an open distribution list for Health and Wellness instead of to HR. From there, people started to reply all, wondering why they were getting that email and not thinking that […]

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Users & Malicious Emails: Stay Safe with Rapid Threat Containment

Arraya Insights| January 20, 2016

Picture this: An end user manages to overlook the red flags and clicks on an email attachment that actually contains malware. So what happens next? According to industry averages, it can take IT roughly 100-200 days to detect and solve the subsequent problems. That’s more than enough time for the malware to inflict some significant […]

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Did these updates to PA’s 9-1-1 laws fly under your radar?

Arraya Insights| January 19, 2016

Heads up: Businesses located in Pennsylvania that utilize a multiline telephone system (MLTS) will want to take note of a pair of recent changes to the state’s 9-1-1 laws. The bill – which had been designated as HB 911 for obvious reasons – was signed into law by Gov. Tom Wolf late this past June. […]

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