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Managedservices

Managed Cyber Security or In-House: Which is Right for You?

Michael Piekarski Michael Piekarski| October 14, 2020

Who wouldn’t love a cyber security silver bullet? Something guaranteed to stop attackers in their tracks. Unfortunately, the reality on the ground is far more complex. What works for one organization may not work for another. This is true not only of the solutions needed to build out a cyber security posture, but of the […]

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Infographic: Enabling and Managing Greater Workforce Flexibility

Arraya Insights Arraya Insights| April 7, 2020

Recent events have transformed remote work from a perk into a necessity. However, many industries have trended towards increasing remote work capabilities for quite a while now. As such, remote work should’t be looked at as merely a temporary fix. Instead, those organizations that have embraced it – or that are planning to do so […]

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5 App Dev Myths Part 2: Custom Development Projects Take Too Long

Arraya Insights Arraya Insights| November 18, 2019

There’s a great amount of interest in custom-built applications – and quite a few common misconceptions about them as well. Arraya’s Application Development team has encountered many of these, from concerns about complexity, use cases, and more. During this five-part series, our team will seek to dispel some of the more frequent misunderstandings about custom-built […]

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5 App Dev Myths Part 1: Custom Development is Too Expensive

Arraya Insights Arraya Insights| November 7, 2019

There’s a great amount of interest in custom-built applications – and quite a few misconceptions about them as well. Arraya’s Application Development team has encountered many of these, from concerns about complexity, use cases, and more. During this five-part series, our team will seek to dispel some of the more common misunderstandings about custom-built applications […]

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5 Takeaways from Arraya's 2017 Service Desk Strategy Report

Arraya Insights Arraya Insights| August 8, 2017

Earlier this summer, Arraya Solutions held our 3rd Annual Tech Summit. The motivation behind this event, as it is every year, is to introduce attendees to the latest IT solutions as well as strategies they can use to get more from their preexisting environments. While this year’s Tech Summit has come and gone, the learning […]

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Arraya Protects Managed Services Customers from WannaCry

Thomas York Thomas York| June 2, 2017

A fair amount of digital ink has been spent recounting the ransomware attack known as WannaCry and its effects on the global market.  Ransomware attacks are nothing new; revenues obtained from these attacks exceed 1 billion annually, with previous examples such as 2015’s CryptoWall earning $325 million alone.  What is new is IT’s acknowledgement of […]

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Managed Services: Who’s Actually Answering the Phones?

Arraya Insights Arraya Insights| March 22, 2017

Something’s wrong in your data center – who are you going to call? If your organization works with a Managed Services provider, that’s likely your answer. However, who specifically is going to pick up the phone? Will it go to someone local you know and trust? Someone who understands your environment? Or will your request […]

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Is Your Managed Services Provider Making You Feel Boxed In?

Arraya Insights Arraya Insights| March 8, 2017

Some Managed Services providers will try to sell you on the value of scope boundaries. They’ll hand you a piece of paper with a list of service descriptions and say “Here’s what we do.” The idea is that your business should squeeze itself into one of their service tiers, and they promise you won’t need […]

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Why You Don’t Want Your Managed Services Provider to be a Swiss Army Knife

Arraya Insights Arraya Insights| February 15, 2017

Many people think of Managed Services as the IT equivalent of a Swiss Army knife. It brings together much of what you need to solve a problem, all in one place. If your IT team is shorthanded during the summer, Managed Services can pick up the slack. If your organization hires a bunch of new […]

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What to Look for in a Managed Services Provider

Arraya Insights Arraya Insights| February 1, 2017

When you hear the words “Managed Services,” do you think of password resets and a few extra hands during vacation season? Managed Services can and does do each of those things. However, at Arraya, we want clients to see our Managed Services as so much more than off-site tech support. Arraya’s stance is that IT […]

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