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Cisco and Microsoft Bring Microsoft Teams to Your Webex Room

Arraya Insights Arraya Insights| November 19, 2020

Are you a Cisco shop or a Microsoft shop? When it comes to collaboration, many organizations – Arraya included – reside somewhere in the middle. The appeal of a diversified, multi-vendor collaboration footprint isn’t lost on Cisco and Microsoft. Even though they are competitors at heart, the tech giants have a history of making their […]

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Managers Struggling to Manage Without the Aid of Interoperability

Arraya Insights Arraya Insights| August 13, 2015

Are you a manager in IT? Do you have a relentless stream of incidents, requests, changes and requests coming in for projects from the business? Can you even see all the work that is coming in from all over the company? Are you struggling with managing all the work because you can’t see it all? […]

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Finding the Right Cloud-Based Backup Solution: Top 3 Questions

Arraya Insights Arraya Insights| July 7, 2015

If there’s anyone who doesn’t need to be made more aware of how critical backups are, it’s the folks in IT. After all, one of IT’s chief responsibilities is securing the company’s second most valuable asset (after its people): namely, its data. And then there’s dealing with the clean up when security efforts go awry. […]

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ServiceNow Knowledge15 Conference Recap

Arraya Insights Arraya Insights| May 5, 2015

The ServiceNow Knowledge15 Conference, which took place April 18-24 in Las Vegas, was packed with 9,000 people this year, 50% more than attended Knowledge14. There were 200 breakout sessions and 85% of the content was delivered by ServiceNow customers. The theme of this year’s conference was “Everything as a Service,” meaning it’s not just IT that […]

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Arraya Has Embraced ESM: Why You Should Too

Arraya Insights Arraya Insights| April 28, 2015

There was a time when IT was seen as the people who lurked in the shadows, tucked away in massive data centers, only emerging whenever a copier or a computer was on the fritz. That was also when a company’s IT department was the only way for an organization to get at information services. IT […]

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