The Arraya Blog

Back on July 30, 2019, Microsoft announced that they would be retiring Skype for Business in two years, opting to transition customers to the more successful collaboration hub, Microsoft Teams. Prior to the pandemic, Teams had approximately 32 million daily users. To provide some perspective on the workforce’s increased need for remote collaboration, the number […]

Video meetings became the nervous system of the business world in 2020, connecting employees with each other and organizations with their customers. While video meetings allowed business to carry on, to some degree, as normal, the shift from in-person to remote meetings wasn’t without its challenges. From the user perspective, we’ve likely all spent our […]

Are you a Cisco shop or a Microsoft shop? When it comes to collaboration, many organizations – Arraya included – reside somewhere in the middle. The appeal of a diversified, multi-vendor collaboration footprint isn’t lost on Cisco and Microsoft. Even though they are competitors at heart, the tech giants have a history of making their […]

Arraya’s John Salmons Jr. (Inside Sales Engineer) introduces one of the newest features to come to Microsoft Teams: pop out meetings. He also shows viewers how they can enable it.

Heads up: The Webex Meetings experience is about to change this September with the release of Webex version 40.9. Despite being designed to improve the user experience, this update – as updates so often do – is bound to elicit its fair share of grumbles, at least initially. Change, after all, even when it’s for […]

Work from home policies have taken center stage throughout the coronavirus pandemic. For many organizations, Microsoft Teams serves as the keystone of those policies. In this video, we connect with Arraya’s resident Teams experts, Chuck Kiessling (Director, Presales Solutions) and Matt Amato (Arraya’s Cloud Solutions Architect), to learn more about the platform and how to […]

As many organizations start looking to the cloud for calling services, a new phone in the Cisco 6800 IP Phone lineup has caught my attention. Previously, customers considering this move would be, essentially, asked to choose between features and cost when picking a device. That choice is no more thanks to the recent release of […]

Early last year, Cisco released the Webex Room Kit Mini, a solution custom-built for increasingly fragmented, condensed conferencing spaces. That solution catered to those looking to orchestrate meetings in one of two ways: via Cisco’s Webex platform or by simply connecting through a USB port. This dual approach meant organizations had options, but what if […]

Cisco Webex Contact Center is a unique tool, one that unites the flexibility, scalability and low maintenance of the cloud with the reliability and security of the company’s on-premises call center solutions. Recently, Arraya received a unique designation, joining a select group of partners nationwide to earn the Webex Contact Center Authorization. This certifies the […]

Let’s be honest: Meeting attendance may be a bit spotty over the next few weeks. The attention spans of those actually in meetings? Even spottier. Freshly homebound users may be tempted to keep one eye on news reports and social media updates about the coronavirus during their 9-5s. Or, maybe they’re sharing their new workspace […]