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Customer Service

One Question You Need Your Technology Partner to Ask

Craig Hissong Craig Hissong| August 21, 2017

I may be new to the Arraya team, but I’m not new to Arraya. I’ve spent more than two decades in technology and in that time, I’ve often found myself either working with or competing against Arraya, depending on my position. Over the years, I got to know many members of the Arraya team very […]

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Customers Speak Out on Arraya's Managed Services

Arraya Insights Arraya Insights| June 30, 2015

Arraya’s Managed and Cloud Services have received their share of customer praise, vendor acknowledgement and industry recognition over the years. Despite all of that positivity, we believe there’s always room to grow and improve our services. In order to learn where we were succeeding and where we could do better, we put together our first […]

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Arraya Solutions Named to Manage Service Provider 500 List by CRN

Erin Steinmetz Erin Steinmetz| February 17, 2015

Company Recognized for Exemplary Approach to Delivery of Managed IT Services Arraya Solutions announced today it has earned recognition on The Channel Company’s 2015 CRN Managed Service Provider (MSP) 500 list as one of the MSP Elite 150. This annual list distinguishes the top technology providers and consultants in North America whose leading approach to managed […]

A Day in the Life of a Managed Services Team Member

Arraya Insights Arraya Insights| January 9, 2015

Imagine your ideal managed services relationship. Any managed services provider worth its salt is going to take work off of your IT team’s plate and make life a little easier on it in the process. But a best of breed managed services provider is not only going to make life easier, it’s going to take […]

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5 Questions You Need to Ask Before Choosing a Managed Services Provider

Arraya Insights Arraya Insights| November 18, 2014

What makes a truly great managed services partner? While there’s no precise recipe, most of the best-of-breed providers have more than a few key ingredients in common. Sifting through the possibilities and finding the right managed services provider to partner with can be a demanding process for IT pros. Let’s face it, time isn’t exactly […]

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Arraya Solutions Honored as Recipient of 2013 EMC Partner Services Quality Award

Erin Steinmetz Erin Steinmetz| June 9, 2014

Arraya Solutions announced today it has received the 2013 EMC® Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.  The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding […]

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