Is Your Managed Services Provider Making You Feel Boxed In?

Arraya Insights| March 8, 2017

Some Managed Services providers will try to sell you on the value of scope boundaries. They’ll hand you a piece of paper with a list of service descriptions and say “Here’s what we do.” The idea is that your business should squeeze itself into one of their service tiers, and they promise you won’t need […]

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Why You Don’t Want Your Managed Services Provider to be a Swiss Army Knife

Arraya Insights| February 15, 2017

Many people think of Managed Services as the IT equivalent of a Swiss Army knife. It brings together much of what you need to solve a problem, all in one place. If your IT team is shorthanded during the summer, Managed Services can pick up the slack. If your organization hires a bunch of new […]

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What to Look for in a Managed Services Provider

Arraya Insights| February 1, 2017

When you hear the words “Managed Services,” do you think of password resets and a few extra hands during vacation season? Managed Services can and does do each of those things. However, at Arraya, we want clients to see our Managed Services as so much more than off-site tech support. Arraya’s stance is that IT […]

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Life with Managed Services: What It's Like & How You Benefit

Arraya Insights| January 19, 2017

Arraya has a unique take on Managed Services. Many providers rattle off familiar platitudes concerning uptime, availability, and track record. We like talking about those things, too, but we believe a best-of-breed Managed Services provider has much more to offer. A journey is happening in IT. Some IT departments focus on supporting the infrastructure that […]

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What to Watch in 2017: Arraya Predicts the Year in Technology

Arraya Insights| January 9, 2017

Unless you happen to have a crystal ball handy, predicting what’s coming next in the fast-moving world of IT is a tall order. We don’t have a crystal ball, but we do have the next best thing: a collection of plugged-in IT experts with diverse skills sets. We decided to tap in to the collective […]

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Exchange 2007 Nears End of Life: What Comes Next?

Arraya Insights| November 2, 2016

Five short months are all that remain until Exchange Server 2007 goes end of life. As the April 11, 2017 expiration date for Exchange extended support nears, businesses still using it face a fork in the road. They can assume the risks of using outdated and unsupported technology and press on with Exchange 2007 (not […]

Why You Can’t Do Without a Cybersecurity Partner

Arraya Insights| October 25, 2016

Confidence around a cybersecurity topic is usually a good thing – but not in this case. More than six-out-of-10 (65%) organizations are confident they will suffer a data breach of some kind in the next year, according to research by Okta. There’s no question that’s the kind of confidence businesses could do without. Staying out […]

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Sinkholes, Outages, and the True Value of DR as a Service

Arraya Insights| September 23, 2016

In 1994, I was a senior in high school. I hadn’t really entered the workforce beyond working at the local pool, JCPenney’s, and, just before my senior year, I worked to sort archives in the garage of my father’s office building. My father owned an actuarial firm in Allentown, located in the Corporate Plaza right […]

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How Has Your IT Environment Changed in 8 Years? (A Case Study)

Arraya Insights| September 22, 2016

How has your company’s thought process around IT changed during the last eight years? Considering the speed at which technology moves, that’s basically a lifetime or more. As a business’ technological vision changes, so too can the partners it relies on to help execute that vision. Building long-term relationships, while beneficial, can be tough – […]

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What About Cybersecurity Drives IT Craziest?

Arraya Insights| September 21, 2016

Several of our team members made the trek last week from Arraya headquarters to Harrisburg. Drawing them towards central Pennsylvania was the promise of some good conversation around one of the hottest of hot button IT topics: cybersecurity. The venue for this discussion? The PA Chamber of Business and Industry’s IT Security for Executive Leaders […]

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