Securing Your Network Edge and the Data that Crosses It

Arraya Insights| March 16, 2016

Has your boss ever walked up to you and said something like: “We need to better secure our network!”? With the amount of cyber-attacks occurring lately, security is top of mind for almost every organization. Unfortunately, “We need to better secure our network!” is an extremely broad phrase and it doesn’t offer much in the […]

Read More >

An Inside Look at Arraya’s Managed Services Team

Arraya Insights| March 9, 2016

Whether they’re supporting a Help Desk, an Office 365 deployment, or some other piece of a customer’s IT environment, the members of our Managed Services team are great at what they do. Look no further than our three-year run on CRN’s Managed Service Provider (MSP) 500 list, in the Elite 150 category, for proof of […]

Read More >

5 Traits Help Desks Need to Thrive in Today's Business World

Arraya Insights| February 22, 2016

It’s 9:30 Tuesday morning. Do you know where your end users are? The answer to that question used to be pretty straightforward. On a typical day, most IT pros could guess end users were at their desks or in a meeting. In recent years, thanks to the skyrocketing popularity of and interest in telecommuting, answering […]

Read More >

4 Obstacles Keeping You from the Help Desk Talent You Need

Arraya Insights| February 10, 2016

Here’s some good news: 46% of companies expect their IT budgets to increase in 2016 – opening the door for new solutions, new tools, and likely, some new challenges for the Help Desk. It’s a positive when IT has the resources to make potentially long-awaited upgrades. However, changes often mean more work for the Help […]

3 Ways We’re Improving Alert Monitoring to Better Serve You

Arraya Insights| January 26, 2016

We admit it, we’re proud of Alert, our enterprise monitoring and support platform – we’re just not so proud that we think it’s beyond improvement. We’re always looking for ways to better the services we provide our customers, and Alert isn’t exempt from this mindset. In fact, we’ve invested a significant amount of time over […]

Read More >

Cloud-based or Onsite Backups? 3 Ways Cloud has the Edge

Arraya Insights| January 14, 2016

For years cloud-based backup solutions were dogged by concerns about availability, cost, and, perhaps the biggest of all, entrusting company data to an outside partner. However, the tide has turned. Support for more-traditional, onsite backup and recovery options has eroded according to data collected by Dimensional Research. In fact, 89% of companies surveyed said they […]

IT Workdays Getting Longer: How to Combat Burnout

Arraya Insights| December 16, 2015

For most folks in IT, long hours are simply part of the job. However, the extent at which those hours are piling up – in many cases the traditional 40-hour workweek is barely visible in the rear-view – should be of concern to leaders. As the number of hours increases, so does the risk of […]

Stress-Free Office 365 Roll-outs, Expansions with Arraya’s Managed Services

Arraya Insights| November 3, 2015

There are plenty of roads which lead companies to embark on or expand upon an Office 365 deployment. Things like mobility, email, file sharing and social collaboration are on that list, and each one can have a positive impact on an organization.  Those elements require careful planning and consideration before their full value can be […]

70% of Cloud Strategies Fail: Why and What Can Be Done?

Arraya Insights| September 15, 2015

It’s no surprise given the analytical, security and mobility advantages offered by migrating to the Cloud that so many in extended care are planning to embrace it in one form or another. Cloud infrastructure reduces costs, requires less maintenance and allows for the scalability needed to keep up with fluid organizational needs and industry regulations. […]

Read More >

One Must-Have Ingredient for a Simple, Secure UC&C Deployment

Arraya Insights| September 9, 2015

Larger budgets and the need for better teamwork among employees are going to make Unified Communications & Collaboration (UC&C) solutions a hot topic over the course of the next three years. Despite the upsides and the fact that the corporate purse strings have been loosened, there are still obstacles IT will need to overcome before […]

Read More >