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Blog
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Marketing

Talking Tech with Non-Techies

Dan Lifshutz| August 4, 2015

The road to selling a new piece of technology used to lead through the CIO and IT. After all, they were the ones with the tech knowledge and the decision-making power. Recent trends such as Cloud migrations and increased workforce mobility have altered that landscape and those conversations fairly dramatically. Instead of only talking to […]

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Bringing the Online Shopping Experience to Service Requests

Arraya Insights| July 21, 2015

Even though Amazon’s Prime Day deals weren’t all winners, you at least have to admit the company’s user experience remains top notch. Now you can incorporate a similar interface into the day-to-day operations of your company with Service Catalog from ServiceNow. Before you know it, employees will be ordering services from Marketing or HR just […]

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ServiceNow Knowledge15 Conference Recap

Arraya Insights| May 5, 2015

The ServiceNow Knowledge15 Conference, which took place April 18-24 in Las Vegas, was packed with 9,000 people this year, 50% more than attended Knowledge14. There were 200 breakout sessions and 85% of the content was delivered by ServiceNow customers. The theme of this year’s conference was “Everything as a Service,” meaning it’s not just IT that […]

New ServiceNow Capabilities Increase Efficiency Opportunities

Arraya Insights| March 10, 2015

Just a few months back, we pondered whether or not 2015 would be the end of the line for email. It didn’t seem likely then, however, it suddenly may be a little more plausible as far as three of your company’s departments are concerned. The latest release from ServiceNow promises to boost the proficiency of […]

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