The Arraya Blog

To put it bluntly, no one enjoys password resets. For IT, they mean time away from more pressing tasks. The same is true for end users left locked out of their workdays, while they wait for the help desk to step in. It’s a time drain for both sides, but it’s one that can be […]

As part of the company’s ongoing efforts to boost security throughout its solution portfolio, Microsoft has announced that, during the second half of 2021, it will pull the plug on basic authentication in Exchange Online. From that point on, applications and user identities must be validated via – what else? – modern authentication. We checked […]

Raise your hand if you’ve heard someone describe Microsoft as a “security company” at some point in the last few years. We can’t say for sure – maybe because your Microsoft desktop is so secure – but we’re guessing there are plenty of hands in the air. We get it. Given cyber security’s status as […]

Earlier this month, Microsoft issued an exciting announcement regarding passwords. Now, “exciting” and “passwords” aren’t two things that normally find themselves together in the same sentence. However, this news is the most significant change in Microsoft’s password policy recommendations in nearly three decades. In a recent blog post, Microsoft announced plans to remove regular mandatory […]

Rolling out a multifactor authentication (MFA) solution such as the one offered by Duo is a good way to reinforce a cyber security weak point: end users. That is, of course, unless users find this added security to be a productivity roadblock. Should that happen, they may attempt to circumvent it or petition upper management […]

Mergers and acquisitions can be tough for a variety of reasons – not the least of which is all of the moving pieces on the IT side. At Arraya, we’ve steered many companies and IT teams through these engagements. Over the years, we’ve learned plenty about making the process run more smoothly – including the […]

How many of the calls to your help desk typically involve end user password resets? 20%? 40%? More? If you took a poll of your Help Desk, the answer would probably be a short and sweet, “Too many.” In our experience, password resets consume a huge chunk of the Help Desk’s time each day. Time […]