Practice Director, Network & Cybersecurity

Reporting directly to the Chief Technology Officer, the Practice Director drives profitability, operational maturity, and customer satisfaction. They collaborate cross-functionally with Sales, Operations, Finance, and vendor partners to define go-to-market strategies, evolve managed and professional services offerings, and ensure alignment with frameworks such as Zero Trust, SASE, NIST, and CIS Controls.

The ideal candidate brings robust enterprise networking experience, a strategic understanding of cybersecurity (including governance, compliance, and advanced threat protection) and a proven ability to lead high-performing teams that deliver secure, scalable infrastructure solutions.

 Supervisory Responsibilities:

• Recruit, train, and develop high-performing staff.
• Oversee daily departmental operations.
• Conduct performance evaluations and manage disciplinary actions in accordance with company policies.

Responsibilities:

Leadership & Strategy

• Define and execute the strategic roadmap for Networking and Cybersecurity practices.
• Lead, mentor, and grow presales and delivery engineering teams, promoting technical excellence and a culture of accountability.
• Establish and manage KPIs to achieve utilization, revenue, and gross margin targets.
• Partner with executive leadership to shape service offerings, go-to-market plans, and vendor relationships.

Cybersecurity Practice Management

• Serve as the executive owner for Arraya’s cybersecurity portfolio, covering identity, endpoint, network, cloud security, and secure access.
• Guide the development of service offerings aligned with industry frameworks (Zero Trust, SASE, NIST 800-53, CIS Controls, SOC 2).
• Maintain strong technical expertise in platforms such as Cisco Secure, Fortinet, Palo Alto Networks, and other OEM solutions.
• Act as a senior technical authority and escalation point for major cybersecurity engagements and compliance-driven initiatives.

Presales & Solution Architecture

• Oversee the solution architecture team delivering scalable, secure, and cost-effective designs for enterprise networking and security.
• Support complex pre-sales efforts including customer workshops, RFPs, and executive-level presentations.
• Foster cross-practice collaboration to deliver comprehensive, integrated solutions.

Delivery & Operational Excellence

• Ensure consistent delivery quality across all engagements through repeatable processes and best practices.
• Manage engineering resource planning, onboarding, and capacity optimization to meet project demands.
• Partner with the PMO to strengthen project governance, documentation, and delivery handoffs.
• Serve as an escalation point for critical client engagements and technical issues.

Inside Sales Engineering (ISE) Oversight

• Lead the ISE team, ensuring technical alignment with sales strategy and customer requirements.
• Develop training plans to maintain proficiency in Cisco, Meraki, and related technologies.
• Track performance metrics include responsiveness, conversion rates, and quality of presales outputs.

Technology & Vendor Management

• Maintain and strengthen partnerships with key OEMs (Cisco, Fortinet, Palo Alto, etc.) to ensure compliance with certifications, rebates, and partner programs.
• Guide technology roadmaps and training initiatives to stay ahead of emerging trends including Zero Trust, SD-WAN, and AI-driven operations.

Requirements

• 10+ years of experience in IT networking or cybersecurity, with at least 5 years in a leadership or practice management role.
• Strong presales and customer-facing engineering experience, preferably at a Cisco partner, VAR, or MSP.
• Deep technical knowledge of Cisco enterprise networking (Catalyst, Nexus, Meraki) and core security frameworks (SASE, Zero Trust, NGFW).
• Solid understanding of compliance standards including NIST 800-53, SOC 2, HIPAA, and ISO 27001.
• Proven experience managing both pre-sales and delivery engineering teams.
• Strategic financial understanding, including P&L, forecasting, and reporting.
• Exceptional communication and executive stakeholder engagement skills.

Preferred:

· Cisco certifications (CCNP, CCIE)

· Fortinet NSE 4 or higher

· Familiarity with Palo Alto Networks solutions

· Experience in cybersecurity SOC environments

· Exposure to Cisco collaboration tools (Webex Cloud Calling, Contact Center)

Salary Description

200k to 230k includes bonus structure