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How Microsoft’s Surface Duo Just Changed the Game for Mobile Devices

Arraya Insights Arraya Insights| October 12, 2020

After months of build-up, Microsoft’s highly-anticipated Surface Duo is now available for purchase. While its moniker seems a reference to the device’s two screens, it’s a fitting name for many other reasons. Even though the Surface Duo is a Microsoft device, it runs on the operating system of a second technology leader: Google. Then, there’s […]

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10 New Features (Besides Pop Out Meetings) Set to Reshape Microsoft Teams

Arraya Insights Arraya Insights| September 10, 2020

Blink and you might miss a new feature or ability going live in Microsoft Teams. After all, as we stated in a recent video on the subject, Teams is anything but a stationary platform. That video focused on Pop Out Meetings, which is just one of several enhancements Microsoft has made recently to its unified […]

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Changes are Coming to Webex Meetings: Preparing Users for Version 40.9

Arraya Insights Arraya Insights| August 20, 2020

Heads up: The Webex Meetings experience is about to change this September with the release of Webex version 40.9. Despite being designed to improve the user experience, this update – as updates so often do – is bound to elicit its fair share of grumbles, at least initially. Change, after all, even when it’s for […]

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Webex Events, Microsoft Teams and the New Normal for Live Events

Arraya Insights Arraya Insights| June 9, 2020

Events are a huge part of our year at Arraya. Our technical teams are always well represented at leading conferences like Microsoft Ignite, Cisco Live and Dell Technologies World. We’re not just attendees, but hosts as well. Last year, Arraya presented more than 30 events, featuring content largely generated and informed by the experiences of […]

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Hardware Analysis: Cisco’s IP Phone 6871 Looks Like A Winner

David Finnegan David Finnegan| May 22, 2020

As many organizations start looking to the cloud for calling services, a new phone in the Cisco 6800 IP Phone lineup has caught my attention. Previously, customers considering this move would be, essentially, asked to choose between features and cost when picking a device. That choice is no more thanks to the recent release of […]

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Why Cisco’s Webex Room USB Might be the Right Fit for You

Arraya Insights Arraya Insights| April 3, 2020

Early last year, Cisco released the Webex Room Kit Mini, a solution custom-built for increasingly fragmented, condensed conferencing spaces. That solution catered to those looking to orchestrate meetings in one of two ways: via Cisco’s Webex platform or by simply connecting through a USB port. This dual approach meant organizations had options, but what if […]

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Ask a Tech: Cisco Webex Contact Center

Arraya Insights Arraya Insights| April 1, 2020

Cisco Webex Contact Center is a unique tool, one that unites the flexibility, scalability and low maintenance of the cloud with the reliability and security of the company’s on-premises call center solutions. Recently, Arraya received a unique designation, joining a select group of partners nationwide to earn the Webex Contact Center Authorization. This certifies the […]

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4 Ways Cisco and Voicea Can Make Meetings More Productive

Arraya Insights Arraya Insights| March 26, 2020

Let’s be honest: Meeting attendance may be a bit spotty over the next few weeks. The attention spans of those actually in meetings? Even spottier. Freshly homebound users may be tempted to keep one eye on news reports and social media updates about the coronavirus during their 9-5s. Or, maybe they’re sharing their new workspace […]

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New Offers Make Webex, Teams Free in Attempt to Stall Coronavirus Spread

Arraya Insights Arraya Insights| March 13, 2020

Once considered a perk, work from home days have started to become something of a norm. Fears sparked by the spread of the deadly coronavirus have led many organizations around the world to temporarily expand and redefine their policies in the name of public safety. In response, two leaders in the enterprise mobility space – […]

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Cisco Releases Critical Patches for Millions of Phones, Routers, More

Arraya Insights Arraya Insights| February 18, 2020

Cisco has released patches for not one, not two, not three but five high-risk vulnerabilities affecting potentially tens of millions of its devices. If left unaddressed, these exposures could allow remote attackers to take control of desktop phones, switches, routers, and even security cameras. Despite the massive assortment of possible targets, as of yet, there’s […]

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