Arraya Solutions Honored as Recipient of 2013 EMC Partner Services Quality Award
Arraya Solutions announced today it has received the 2013 EMC® Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.
The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner’s service engagements.
“We are honored to once again be the recipient of the EMC Partner Services Quality Award,” said Daniel Lifshutz, CEO, Arraya Solutions. “This award is extremely important to us because it is the result of customer feedback and satisfaction, which we pride ourselves on and take very seriously. We are truly grateful to receive this award from EMC and look forward to our continued partnership.”
“I’m delighted to see an increasing number of Service Partners from around the world continue to drive and deliver outstanding levels of customer service to their customers. The latest survey results demonstrate that these partners have embraced and honed their EMC services skill set to maintain increasingly high levels of customer satisfaction,” said Rich Steeves, Director, EMC Global Services Partner Programs. “As an EMC Partner Services Quality Award winner, Arraya Solutions demonstrates leadership in service delivery quality and exemplifies the high standards to which EMC holds its own Global Services organization.”
EMC Services Partners are a select community of trained and certified EMC authorized partners authorized to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.
Read the full press release here