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Blog
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Webex

7 Ways the Webex Desk Camera Isn’t ‘Just Another Webcam’

Arraya Insights| April 28, 2021

With the release of the Webex Desk Camera in January, Cisco entered into the highly competitive webcam arena. Webcams are having more than a moment right now, serving as the primary visual connective tissue for many organizations since the COVID era began. Even as workplaces reopen, it’s likely work from home will remain, at least […]

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Changes are Coming to Webex Meetings: Preparing Users for Version 40.9

Arraya Insights| August 20, 2020

Heads up: The Webex Meetings experience is about to change this September with the release of Webex version 40.9. Despite being designed to improve the user experience, this update – as updates so often do – is bound to elicit its fair share of grumbles, at least initially. Change, after all, even when it’s for […]

Webex Events, Microsoft Teams and the New Normal for Live Events

Arraya Insights| June 9, 2020

Events are a huge part of our year at Arraya. Our technical teams are always well represented at leading conferences like Microsoft Ignite, Cisco Live and Dell Technologies World. We’re not just attendees, but hosts as well. Last year, Arraya presented more than 30 events, featuring content largely generated and informed by the experiences of […]

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Staying Connected, Secure and On Budget with Cisco's Business Resiliency Program

Arraya Insights| April 23, 2020

There are two conflicting trends unfolding in the business world right now. One is that technology has perhaps never been more essential to the day-to-day operations of most organizations. The second is that, due to the coronavirus pandemic and the subsequent government-mandated shutdown, budgetary and financial outlooks for the remainder of 2020 and beyond are […]

Why Cisco’s Webex Room USB Might be the Right Fit for You

Arraya Insights| April 3, 2020

Early last year, Cisco released the Webex Room Kit Mini, a solution custom-built for increasingly fragmented, condensed conferencing spaces. That solution catered to those looking to orchestrate meetings in one of two ways: via Cisco’s Webex platform or by simply connecting through a USB port. This dual approach meant organizations had options, but what if […]

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Ask a Tech: Cisco Webex Contact Center

Arraya Insights| April 1, 2020

Cisco Webex Contact Center is a unique tool, one that unites the flexibility, scalability and low maintenance of the cloud with the reliability and security of the company’s on-premises call center solutions. Recently, Arraya received a unique designation, joining a select group of partners nationwide to earn the Webex Contact Center Authorization. This certifies the […]

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4 Ways Cisco and Voicea Can Make Meetings More Productive

Arraya Insights| March 26, 2020

Let’s be honest: Meeting attendance may be a bit spotty over the next few weeks. The attention spans of those actually in meetings? Even spottier. Freshly homebound users may be tempted to keep one eye on news reports and social media updates about the coronavirus during their 9-5s. Or, maybe they’re sharing their new workspace […]

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New Offers Make Webex, Teams Free in Attempt to Stall Coronavirus Spread

Arraya Insights| March 13, 2020

Once considered a perk, work from home days have started to become something of a norm. Fears sparked by the spread of the deadly coronavirus have led many organizations around the world to temporarily expand and redefine their policies in the name of public safety. In response, two leaders in the enterprise mobility space – […]

3 Collaboration Reveals You May Have Missed at Cisco Partner Summit 2019

Arraya Insights| November 20, 2019

Earlier this month, members of the Arraya team traveled to Las Vegas to attend Cisco Partner Summit 2019. This annual gathering gives partners like Arraya a valuable opportunity to network with peers while learning about the technologies and solutions coming next from Cisco. There was no shortage of newsworthy moments at this year’s event – […]

Putting to Bed 7 Common Questions About Webex Assistant

Arraya Insights| May 3, 2019

From a technological perspective, going from not using Webex Assistant – Cisco’s new AI-powered digital assistant – to using it is as easy as checking a box. In terms of user experience, however, the transition may not be quite so easy. Even users who leverage similar voice-activated functionality in their personal lives may still have […]