5 Common Outsourced Help Desk Complaints (and How Arraya Solves Them)Arraya Insights| May 4, 2021
Working with a managed Help Desk partner is a great way to relieve some of the burden on internal technology resources, allowing a greater commitment to higher value deliverables. Or at least that’s true in theory. In practice, outsourcing Help Desk duties can present its own set of challenges. If left unaddressed, these obstacles can […]
7 Ways the Webex Desk Camera Isn’t ‘Just Another Webcam’Arraya Insights| April 28, 2021
With the release of the Webex Desk Camera in January, Cisco entered into the highly competitive webcam arena. Webcams are having more than a moment right now, serving as the primary visual connective tissue for many organizations since the COVID era began. Even as workplaces reopen, it’s likely work from home will remain, at least […]
Expert Q&A: Customer Success Management in the SpotlightArraya Insights| April 21, 2021
Melina Anthony (Director, Customer Experience) and Seirra Lawton (Customer Success Manager) explain CSM and describe how Arraya’s customers can benefit.
4 Ways Azure VMware Solution Takes Disruption Out of Cloud MigrationsArraya Insights| April 14, 2021
Disruption isn’t hard to come by lately. Between global health crises, ever-advancing digital threats and rapidly evolving technology solutions, today’s organizations have all they can handle. Many seek out the cloud as a counterbalance to that upheaval, but too often it only ends up adding to it. However, this doesn’t have to be the case. […]
Is Your Network Ready for Your Workplace Reopening? 7 Factors to ConsiderArraya Insights| April 8, 2021
It’s happening! The workplaces we left behind last spring are poised to reopen, or at least things are trending in that direction. However, before we can undertake any return to the workplace initiatives, we must first acknowledge that a lot has changed over the past year. Steps must be taken to ensure our old workplaces […]
Expert Q&A: VMware EverywhereArraya Insights| April 6, 2021
We check in with Ron Longley, Arraya’s Director, Data Center, to learn more about the concept of VMware Everywhere.
What 2020 Taught Us About Cyber Security In EducationArraya Insights| April 1, 2021
It’ll likely be some time before the full story of how COVID-19 has impacted K-12 education is written. However, researchers have at least begun to understand the pandemic’s effects on school districts from a cyber security perspective. It’ll come as no surprise that the threat landscape they faced in 2020 looked very different than those […]
Everything You Need to Know about VMware Cloud Foundation 4.2Arraya Insights| March 31, 2021
Released earlier this year, VMware Cloud Foundation version 4.2 sports a deep bench of new features and integrations. Among the stated goals of these additions? Deliver enhancements in terms of scalability, security and support for developers. We reached out to our data management team to learn more about the ways in which this latest iteration […]
Arraya Insights Vodcast: Episode 3Arraya Insights| March 26, 2021
Episode 3: Where Does CSM Fit Into Your Technology Journey? On this episode of the Arraya Insights Vodcast, our panel looks at the customer experience. Specifically, they look at Arraya’s Customer Success Management practice and the role it can play in helping organizations extract full value from their technology investments.
Expert Q&A: Exploring the Ins and Outs of vSAN Update 2Arraya Insights| March 25, 2021
We check in with Kirk Freeman (Solutions Architect) to learn about what’s new as part of VMware vSAN 7.0 Update 2!