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Services
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Managed Services

Let us manage your IT, so you can manage your success

Technology has become integral to organizational success. However, as its profile has grown, the budget allocated to support it hasn’t always followed suit. This has left IT teams struggling to decide where to focus their efforts – and what to set aside. How can you ensure your technology environment has the support it demands without introducing additional strain on your budget? The answer lies in choosing a partner who understands your situation and who knows how to help.

Enterprise Managed Services

Arraya’s Enterprise Managed Services let businesses outsource responsibility for overseeing and administering to the full breadth of their technology environments to our team of experts. Enterprise Managed Services provides full 24×7 support for everything from data center and networking to security and help desk. By leveraging Arraya’s expertise in this area, organizations can ensure a right-sized, flexible, and cost effective approach to IT.

This offering features:

  • Phased deployments – Service implementation is divided into multiple phases, allowing a gradual and seamless transition built around your unique needs.
  • Hybrid delivery option – This approach includes both dedicated and rotating resources to deliver ongoing support that is predicated first and foremost upon organizational demand.
  • Dedicated service manager – Gain access to an onsite, dedicated management-level resource responsible for project management, contract change control, project planning and oversight, and more.
  • Service flexibility – As your technology needs evolve, so too will Arraya’s Enterprise Service, allowing you to quickly pivot between service areas.
  • Strong communication and governance – You’ll never feel removed from your environment as Arraya sees regular communication and check point reviews as a critical part of any successful engagement.

Individual Service Offerings

Organizations looking to offload responsibility for individual pieces of their IT environments can leverage Arraya’s traditional Managed Services. Once again, Arraya’s team of experts is available around the clock to investigate alerts, resolve issues and manage changes according to industry best practices.

Arraya’s Managed Services cover:

Labware Secures and Streamlines Data with Microsoft SharePoint and Arraya Managed Services

Read the Case Study