The Arraya Blog

Cisco Webex Contact Center is a unique tool, one that unites the flexibility, scalability and low maintenance of the cloud with the reliability and security of the company’s on-premises call center solutions. Recently, Arraya received a unique designation, joining a select group of partners nationwide to earn the Webex Contact Center Authorization. This certifies the […]

Organizational voice strategies used to revolve around the handsets perched on employees’ desks or near their workstations. These physical devices aren’t going anywhere; however, the strategies around them have expanded as organizations look to incorporate a more diverse set of solutions and approaches. As it has throughout the IT stack, this pursuit has landed many […]

We used to think of a hybrid environment as having one foot in the cloud and the other planted firmly on-premises, but things are no longer that simple. Today’s hybrid environments can have one foot in one cloud, another foot in a different cloud, a third foot back on-prem, and maybe even a fourth foot […]

Fresh from their trip to Dell Technologies World 2019 back in the spring, our Data Center team compiled a blog post highlighting the conference’s most newsworthy moments. Included in their recap was a brief write up of a brand new offering called Dell EMC Cloud Storage Services. In the post, our team teased a couple […]

Cloud has dominated technology conversations in recent years, a trend which shows no signs of reversing come the new year. In its 2020 State of IT Report, Spiceworks projects that hosted/cloud-based services will command nearly 29% of organizational IT budgets next year, a figure on par with 2019 totals. With organizations continuing to spend big […]

Are your organization’s on-premises files destined for life in a cloud-based platform, like Microsoft’s OneDrive for Business? It’s a common second step – after email – in many cloud journeys. It’s also one that, if not handled carefully, can lead to disruptions or worse, data loss.   Arraya’s Cloud and Workspace team has helped execute […]

Part of the appeal of the cloud is that it’s such a low maintenance solution. Of course, that doesn’t mean it’s a no-maintenance solution. While cloud-based and hybrid data sets require less attention than those housed solely in corporate owned and/or managed data centers, there’s still work to be done. In order for organizations to […]

Recently, over 23,000 technology professionals from around the world came together in San Francisco for VMworld 2019 so they could get a look at the latest from VMware.  With more than 1,000 sessions scheduled over the course of 4 days, there were a number of exciting announcements during one of the year’s largest IT conferences.  […]

Earlier this summer, IBM and HCL Technologies completed a deal that has, no pun intended, left many organizations’ cloud futures up in the air. Under the deal, which began making headlines last December, HCL purchased a chunk of IBM’s collaboration, commerce, digital experience, and security software portfolio, including its Notes and Domino services. Initially, customers […]

Let’s admit it, in terms of branding, Microsoft 365 and Office 365 look similar. Some might say too similar. However, beyond the marketing exists two distinct solutions. One offering embodies the in-demand idea of the modern desktop. The other is simply a part of the modernization puzzle. We sought out, with a hand from our […]