The Arraya Blog

It’s 9:30 Tuesday morning. Do you know where your end users are? The answer to that question used to be pretty straightforward. On a typical day, most IT pros could guess end users were at their desks or in a meeting. In recent years, thanks to the skyrocketing popularity of and interest in telecommuting, answering […]

Last October, HP announced it was shutting down its public cloud services. This week, we found out that Verizon will be shutting down pieces of its own cloud service by April 12, 2016. While storage services appear to still be intact, this is a risk that a lot of customers might not be willing to […]

Enterprise-level collaboration systems used to carry with them enterprise-sized price tags and maintenance needs. Thanks to Microsoft’s Cloud Service Provider (CSP) program, however, that’s no longer the case. CSP allows companies of all sizes to utilize Microsoft’s industry-leading cloud solutions including Office 365 and Azure in the way that makes the most sense to them […]

Here’s some good news: 46% of companies expect their IT budgets to increase in 2016 – opening the door for new solutions, new tools, and likely, some new challenges for the Help Desk. It’s a positive when IT has the resources to make potentially long-awaited upgrades. However, changes often mean more work for the Help […]

Cisco has an extensive catalog of solutions available to organizations interested in increasing their wireless capabilities. With so many options to choose from, finding the one that’s the right fit can prove tricky. In order to help organizations more easily navigate this process, we’ve compiled a list of the four of the most popular wireless […]

Security pros face an uphill battle in today’s threat landscape according to Cisco’s 2016 Annual Security Report (ASR). However, uphill doesn’t mean impossible. These 6 takeaways from Cisco’s ASR can help guide and improve security efforts in 2016 and in the years to follow. Takeaway #1: Attackers are getting more sophisticated. Attackers have started to […]

If you follow this blog or Arraya, you know that M&A is a big part of our Microsoft Practice. This activity isn’t only happening across various commercial industries; it is also happening in the Microsoft Partner arena as well. Microsoft has been on a huge upswing in the last few years, thanks to great solutions, […]

A little while back, we put up a post outlining why the inclusion of voice in the new Office 365 E5 SKU should push the license package to the top of your list of IT New Year’s Resolutions. As exciting as the inclusion of voice is – it isn’t the only reason you should be […]

Imagine not being bound by strict Microsoft enterprise agreements (EAs). Instead, licenses, as well as support for those licenses, scales up or down based on need. In a pre-cloud world, the flexibility to make changes on the fly like this didn’t exist. Scaling licenses or support meant either waiting out an EA or working with […]

We admit it, we’re proud of Alert, our enterprise monitoring and support platform – we’re just not so proud that we think it’s beyond improvement. We’re always looking for ways to better the services we provide our customers, and Alert isn’t exempt from this mindset. In fact, we’ve invested a significant amount of time over […]